The impact of IT tools on students’ anxiety and learning outcomesin online education during force majeure

Aray Amanova, Gulzhanar Dzhumazhanova, Elmira Abdiraimova, Yerbol Sarmurzin and Karlygash Kazhimova    

Amidst the force majeure, the paper addresses the significant role of information tech-nology in higher and postgraduate education, focusing on its impact on online learn-ing and on students’ anxiety. The study conducted at Shakarim State University inSemey, Kazakhstan, used an experimental design, and the primary data collectionmethod was a survey. A survey involving 240 students across various disciplines, aver-aging 20 years of age. The control group was studied according to the traditionalscheme using basic online resources, while the experimental group used an inter-active approach involving IT. Findings reveal a strong digital technology proficiencyamong respondents (78%), with preferences split between online video conferencing(39%) and recorded videos (45%). Despite a preference for classroom-based learningby some (45%), the majority found online courses effective (68%), highlighting thevalue of interactive forms (70%). The study demonstrates an average increase in pre-and post-training scores, indicating heightened student motivation through informa-tion technology (73.5–79.23). This underscores the efficacy of IT-based curricula inenhancing learning outcomes and student engagement. This finding suggests thatthe use of the experimental methodology contributed to a reduction in students’anxiety.

Reference to the article: Amanova, A., Dzhumazhanova, G., Abdiraimova, E., Sarmurzin, Y., & Kazhimova, K. (2025). The impact of IT tools on students’ anxiety and learning outcomes in online education during force majeure. Cogent Education, 12(1), 2532237. https://www.tandfonline.com/doi/epdf/10.1080/2331186X.2025.2532237?needAccess=true